Yes, you always have free shipping with us when you are a member. You choose whether the package should be delivered directly to your door, or a parcel shop. We send all our packages with DAO & GLS.

This is only possible because we have a cooperation with some of the EU’s largest dropshipping suppliers and that we buy in bulk and thus achieve a better unit price. At the same time, we are a benefit club, so we do everything we can to push the price all the way down, our business is runned on the membership and not from profit on the products.

It depends. Sometimes it can take a few days, other times weeks and occasionally even months. This is because we only buy goods home when we get them at the absolute best price for our members, so that our members can also see the idea of being a member here.

If you wish to return one or more items from your order, this must be done within 14 days of receipt. You must inform us of the receipt via the contact form on this page.

You must enclose your name, email and order number on a note in the package.

The item must be in unused packaging and returned in the same condition as when received. We must be able to sell the item as new without any problems.

We cannot refund the full amount if the item is not in the same condition as when received, which means that you will only get a part or none of the purchase amount back.

When returning, you are responsible for ensuring that the item is properly packed. You bear the risk and responsibility for the package and its contents until we receive it. You are therefore asked to save the receipt for dispatch and the track and trace number.

No. We are a company who have cooperation with various locations throughout the EU in terms of storage. That is that we are not present in some places where our goods are shipped from. You can only order online.

Our platform is a benefit club which works by giving our members access to several hundreds products at purchase price when you are a member. By choosing “membership price” with your first order, a membership is automatically created in which there is a 3-day trial period. After this, your membership is renewed at €19.99 per month. If you wish to cancel your membership, you can easily do so by logging into your profile in the top right corner. If you do not have your password, press “forgot password”, then you will receive an email with new login information.

When the item is shipped, you automatically receive an email or SMS from DAO or GLS. There you also have your tracking number, which you can enter on the DAO or GLS website and see how far your package is.

You do this by logging in to your profile in the top right corner. If you do not have your password, press “forgot password”, then you will receive an email with new login information. Once you are logged in, you can easily see all the payments and cancel or register your membership.

You are always welcome to contact us via email or our contact form on this page. We are ready to help you every day and endeavor to answer all inquiries within 24 hours.

We recommend that you write an email as it is very rare that we can help by phone. If you want to call, you can do this on +44 20 3885 4903 from 10AM to 2PM every weekday, closed at weekends.